Shipping policy

Free UK delivery We offer free shipping on all UK orders — no minimum spend.

Dispatch & delivery times Orders are typically dispatched within 1–2 business days, with delivery in 3–7 business days from order. You'll receive a confirmation email when your order is placed, and tracking details once it's on its way.

Where we ship We currently ship to addresses within the United Kingdom.

Tracking your order Once dispatched, you'll receive a tracking link by email so you can follow your delivery.

Delays We aim to deliver within the times above, but occasionally delays occur (e.g. during peak periods or due to the courier). If your order hasn't arrived within 7 business days, please contact us at olivia@yoose.uk and we'll help straight away.

Contact CHOUCHOU EUROPE LTD · olivia@yoose.uk